Questions about an order, a refill or a typo at checkout? Email us and a person will reply, usually within the hour, seven days a week.
The quickest way to reach us is email: support@buy-instagram-followers.com. A person reads every message and replies, usually within the hour, seven days a week.
We don't offer phone support, and email is the only way to contact us. That keeps every request in writing, so nothing gets lost between messages.
To help us sort things out in one reply, please include:
ord_ and appears on the page you see after checkout and on your receipt.We will never ask for your Instagram password, by email or anywhere else. If someone does, it isn't us.
Email us as soon as you notice. If delivery hasn't started yet, we can usually move the order to the right account. The sooner we hear from you, the more likely that is.
If your count drops within 30 days of delivery, send us your order reference and we'll top it back up for free.
Most orders begin within minutes. If yours hasn't moved after a few hours, check your account is public and the username hasn't changed, then email us and we'll look into it.
Questions about refunds are covered in our refund policy. For anything else, including questions before you buy, just send us an email.